FAQ | Cosmetic Choice

FAQ

Is Two-Factor Authentication (2FA) & Secure Customers Authentication (SCA) mandatory?

All WorldFirst clients who reside in the EEA or who have signed up to WorldFirst UK, are required to perform additional authorisation at the following stages online: - Login - Adding or managing beneficiaries. - Instructing a payment or booking a trade.

How do I open an account with you? How long will it take?

If you want to open an account for personal use you can do it over the phone or online. Opening an account online should only take a few minutes and we can usually get you up and running within an hour (we'll need to verify your identity). Over the phone shouldn't take longer than 10 minutes. Business clients and online sellers can open an account online too and our team will get you sorted out as fast as they can.

What if I am unhappy with the service I received?

If you're unhappy with any aspect of your transaction with us, please contact your relationship manager. We appreciate all feedback, both positive and negative, as it helps us tailor our services to your requirements. For more information on our Complaints Procedure,

General

By accessing and/or using our Website, you indicate your agreement to the Terms of use set out here. If you do not agree to any of these terms, you must leave Cosmetic Choice Website.

The current version of the Terms of use is displayed on this Website at all times. We may amend the Terms of use at our discretion and without notice.

Since you are bound by these Terms of use when using this Website, you should refer to this page prior to use.

The invalidity, illegality or unenforceability of any of these terms shall not affect the continuation in force of the remainder of these Terms of use.

You warrant that the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. The products purchased on this site are for private and domestic use only and are not for re sale. You will notify us immediately of any changes to the personal information by e-mailing through your online account or telephoning our customer service representatives.

Disclaimer Of Liability

We make no representations and give no warranties of any kind, express or implied, as to the operation of this Website and the accuracy and suitability of information, content, services, materials and products included on it and on Third party websites. We exclude, to the maximum extent permitted by law, any liability which may arise as a result of your use of this Website and the information on it and your use of Third party websites and the information on them. This limitation applies to direct, indirect, consequential, special, punitive and other damages you may suffer, as well as damages for loss of profit, business interruption and the loss of data and information. Where liability cannot be excluded, our liability is limited as provided under the Trade Practices Act 1974.

The publishing of Advertisements or any other Information on this Website does not amount to an endorsement or a recommendation from us. We accept Advertisements from Advertisers in good faith on the basis of warranties provided by each Advertiser. We make no representations and give no warranties of any kind in respect to the qualification of an Advertiser and the fitness for any particular purpose of the product/service promoted by an Advertiser or by us.